Absolutely! If you don’t love your new Imprint® Comfort Mat exchange or return it without question. Whenever. We offer a no-questions-asked return policy. See our Returns & Exchanges page for in-depth instructions.

Please call our customer service department (800-655-MATS) for availability and alternatives.

We are one of the few companies that still offer in-house customer service. In this era of sophisticated technology, we feel that hands-on customer service is extremely important. You can be assured that everyone you speak with at our office is extremely knowledgeable in all aspects of our business and can respond to any query you may have.

Imprint® Cumulus9™and CumulusPRO™Commercial Grade comfort mats are produced responsibly in an environmentally friendly manufacturing zone in South Korea. Our new CumulusPRO™ Professional Grade series is produced responsibly in China.

Glad you asked. Cumulus9™Comfort Mats are 5/8 inches thick and feature our proprietary Multi-Core Technology. The soft, upper layer luxuriously cushions your feet while the firm, lower layer provides soothing support. CumulusPRO™Mats are 3/4 inches thick and our Cushion-Core Technology to reduce fatigue and increase comfort and productivity — Up to 97% thicker than other mats.

We currently do not offer custom sizes. However, we continually examine our consumer needs and appreciate your feedback and suggestions. Please email us with your suggestions.

Both CumulusPRO™Commercial and CumulusPRO™Professional grade mats use the same 3/4 inch thick Polyurethane Cushion-Core™ Technology cushioning system. The Commercial grade comfort mat is marketed for commercial use with squared edges, a larger surface, and the ability to have a company logo printed on the surface. The Professional grade comfort mat has a smaller surface, rounded corners and is suitable for both residential, home office, and commercial applications and was created in an effort to provide a value priced item for our customers. In an effort to continuously improve our Professional grade mat we implemented a specification change to this series in May 2015. The cushioning specifications remain the same but the top surface finish was refined for improved production consistency, texture, comfort and durability. The Professional grade now has a slightly thicker eco-synthetic leather top “skin" which performs well with heels and offers great long term durability.

Imprint® Comfort Mats only use materials that are good for our customers and the environment. All Imprint® Comfort Mats meet the following Environmental and Safety Standards: • Phthalate Free – Consumer Products Safety Improvement Act of 2008, Section 108 USA & European Hazardous safety standard • Formaldehyde free: ISO 14184-1 – US Hazardous Safety Standard of Formaldehyde free • Free of Heavy Metals: EN71 part 3 & RoHS European heavy metal safety standard. Free of heavy metal stabilizer substances (Pb,ba,Cd,Hg,Cr,As,Sb,Se) • European Hazardous safety standard • US Standard Consumer Safety Specification for Toy Safety ASTM F963 • ASTM F-609 Safety Slip Resistance. Tested and certified by the National Floor Safety Institute • AATCC 16 Colorfastness to Light • CPSD-HL-01012 Effects on Extreme Temperature Change • 16 CFR 1631 Flammability of small carpets and rugs. • National Floor Safety Institute (NFSI) certified non-slip bottom • American Chiropractic Association (ACA) partner

We do offer bulk order discounts. If you would like to get more information or a quote please email our Commercial Account Specialist Madeline Ulivieri at orders@imprintmats.com.

Our comfort mat properties do not include any latex or any rubber materials and will not be harmful to any flooring including tile and wood flooring. They are easy to clean and should be lifted and cleaned underneath periodically as you would with any area rug/mat. Our mats are vinyl and colorfast and will not bleed. However please be aware of our safety precautions as it applies to flooring: Be sure to place mat down on a totally dry surface. Our comfort mats have waterproof properties which may not permit trapped moisture to evaporate and could damage your floor. Do not allow water or other liquids to get trapped beneath your mat as this can cause damage or discoloration to flooring. Lift and clean underneath mat twice a month to remove contaminants and humidity. If the floor is exposed to UV rays or other environmental irritants for a long period of time there can be a color difference between area covered with a mat and area open and exposed directly to the rays. If there is a floor heating system and mat is placed for a long period of time, it may create more heat and pressure than the surrounding area, which could result in a discoloration. The continual covering of Linoleum flooring may cause discoloration. Linoleum flooring contains linseed oil which, when blocked from sunlight, begins to oxidize and can change colors affecting the floor coloration.